Helpful and comunicative, making sure I knew what was happening at each stage with clear explanations and fair prices.
Very polite and efficient.
First-class friendly service. New boiler installation w ork done efficiently and cleanly. Can't praise highly enough. Have no hesitation in recommending both Ed and Tam.
Ed was great! Explained everything well and job done quickly and efficiently. Will definitely be calling Ed back next year!
I was very happy with the gas safety inspection and the boiler service. The guy who came round seemed very thorough and spent a lot longer checking everything than the previous people Who I had round to check the boiler. He was also able to explain to me what he was doing and why. I also found Ed to be very helpful when I spoke to him on the phone to arrange the job and he was able to send someone at a time that suited me.
Absolutely brilliant! I asked Ed to quote to replace a boiler, which both British gas and another plumber had said I needed. He responded to my message within half an hour of posting and came to the flat same night to quote for the job. Although I had told him I needed a new boiler he identified a fixable fault which he sorted immediately, solving the problem and saving me the cost of a new boiler. Great to find someone so honest and trustworthy. Thanks Ed.
Had no heating last night ! Ed from Gas Master was round by 11am today who fixed the problem which was quite tricky . Fantastic service . Polite very helpful would definitely recommend them to anybody. Thank you so much !
Ed and Tam were quick to respond to my posted job and clear about the job quoting drill and callout price throughout. They were courteous, on time, and meticulous and communicative about diagnosing and explaining the problem, which turned out to be a faulty PCB in my boiler. They also cross-checked with the boiler manufacturer about the fix on the phone, before dashing out and buying the part.
Ed has got to be one of the best plumbers I have met till this day. Not only did he come back a second time due to not having our Nest charging stand, he was honest and very professional. He provided us with honest device and was just a delight to deal with. I would strongly recommend him for all of the domestic plumbing needs.
221 total views, 1 views today