Ed was really helpful. He called me super quickly and arranged to come to the property first thing next morning. He was punctual and friendly. The boiler did not have the correct settings (someone had previously turned some of the valves off) so he spent time working out the exact problem, then showing me what he had done and explained what I needed to do if the boiler needed repressuring in future. He also bled all the radiators in the house. I was really impressed how attentive and helpful he was and that he went above and beyond what I expected of him. His prices were also really reasonable. I would highly recommend Ed to anyone.
Ed and T showed up on the day agreed but I didn't have all the parts for the job! Nevertheless they were extremely polite and courteous and asked me to source the parts and rearrange which I did for a few days later. They came back and installed the towel rail, tested and cleaned up. Lovely guys, would definitely recommend.
Job was to service boiler and provide landlord's safety certificate. Price was competitive and communication excellent, I arranged for the engineer to contact the tenant directly and this meant arranging an evening time-slot. This meant multiple calls were needed. Would definitely use again
Very quick to respond and attended within three hours. He diagnosed the issue with our Vaillant boiler not producing heat or hot water and had it fixed in no time at all. We were very impressed with the service and price, would use again.
Very polite and quick responses. Able to fit an appointment in the next morning as was so nearby. Turned out the part i needed for the boiler is no longer in circulation but carried out the other work on the taps with no issues. Agreed that if a part is found that will work then he will pop back over to fit it with no problem one evening. Would definitely recommend and will be using him again.
I would not hesitate to use Master Gas Ltd again and will highly recommend Ediz and his partner, Tam to my friends and family. They have proven to be honest, professional with an excellent work ethic. I did not feel intimidated or vulnerable as is usually the case when faced with some tradesmen. My boiler service was carried out efficiently and at the price originally quoted with no "make believe" parts/additional work required at an extra cost. Brilliant job guys. Thank you!
Ed came round to service my boiler and clean out the MagnaClean filter. Really polite from the first phone call to leaving the house. Sent the invoice by email in advance so I was assured that the price wasn't going to change. He arrived on time and did the job that I asked him to do. He explained everything to me and issued me with a gas certificate. I would definitely hire Ed again.
Master Gas Ltd were excellent; we would recommend Ed and his colleague Tam without hesitation. Initially we'd posted a job on MyBuilder with a leaking ~10yo combo-boiler. Ed arrived the following morning (a Sunday) and gave us a swift diagnosis, offering to fix the boiler the following Tuesday. After some deliberation, we decided to bite the bullet and go for a full boiler replacement/installation (given this would be the 3rd year in a row we'd need a repair for our increasingly temperamental boiler). Ed gave us a reasonable quote for a new Valliant Ecotec Plus 832, and we booked him in for the following Sunday. Ed and Tam spent a long day installing us a new boiler, with a Hive wi-fi thermostat. He's knowledgable, personable and was straight-talking and honest with us throughout the process, including a few challenges with the Hive. The end result was excellent, and we're really pleased. We'd definitely use Ed and Master Gas Ltd again. Ed and Tam are both very nice chaps indeed, and if you choose to go with them, you'll be dealing with honest, hard-working and competent plumbers/boiler technicians.
Ed was brilliant. Rushed around London to get the part I needed, then rushed over to fit and gave the boiler a thorough inspection. His knowledge is great and he worked hard to get the job done. Would highly recommend.
Polite, professional and reasonably priced. Did thorough job as required and Eddie's colleague gave us some very good advice as well as some work for free. Absolutely no hesitation in recommending this company and will be using again.
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